Privacy Policy

Privacy Policy

Updated: September, 2025 

Faith & Freedom Africa, Johannesburg, South Africa 

1. Introduction 

Welcome to Faith & Freedom Africa. We are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, services, or communications, specifically if you are located on the African continent. 

By using our services, you consent to the practices described in this policy. 

2. What Information We Collect 

We may collect the following types of personal information: 

  1. Identity Data: Name and nationality. 
  2. Contact Data: Phone number, email address, country of residence. 
  3. Technical Data: IP address, browser type, location, device information. 
  4. Usage Data: Information on how you use our website or services. 
  5. Preference Data: Communication and marketing preferences. 
  6. We collect data directly (e.g., when you fill out a form) and automatically (e.g., via cookies). 

3. How We Use Your Information 

We use your data to: 

  1. Provide and manage services. 
  2. Respond to inquiries or customer support requests. 
  3. Improve our offerings, website, and communication. 
  4. Send updates, promotions, and news (only if you opt in). 
  5. Comply with legal or regulatory obligations. 

4. Legal Basis for Processing (If Applicable) 

Where data protection laws apply (e.g., POPIA in South Africa, NDPR in Nigeria), we process your data based on: 

  1. Your consent.
  2. The need to fulfill a contract (e.g., a booking). 
  3. Our legitimate interests (e.g., to improve service). 
  4. Compliance with legal obligations. 

5. Sharing of Personal Information 

We do not sell your personal data. 

We may share your data with: 

  1. Service providers (e.g., website hosting or email marketing platforms). 
  2. Government or law enforcement agencies, if legally required. 
  3. Business partners, where necessary to deliver a service you’ve requested (e.g., tour operators, local guides). 
  4. We ensure that all partners uphold adequate privacy and security standards. 

6. Data Retention 

We retain your data only as long as necessary for: 

  1. The purpose it was collected for. 
  2. Legal or regulatory obligations. 
  3. Resolving disputes and enforcing agreements. 
  4. Once data is no longer needed, we securely delete or anonymize it. 

7. Your Rights 

Depending on your country, you may have rights including: 

  1. The right to access your data. 
  2. The right to correct inaccurate data. 
  3. The right to delete your data (“right to be forgotten”). 
  4. The right to object to or restrict certain processing. 
  5. The right to withdraw consent. 
  6. To exercise your rights, contact us at: info@faithandfreedom.africa

8. Cookies and Tracking 

We use cookies and similar technologies to improve your browsing experience. You can control cookie settings in your browser. 

9. Security 

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure. 

10. Children’s Privacy 

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. 

11. Cross-border Data Transfers 

Your information may be transferred to and processed in countries outside your own, where data protection laws may be different. We ensure such transfers comply with relevant legal requirements. 

12. Updates to this Policy 

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent update. 

13. Contact Us 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@faithandfreedom.africa